The CV Studio

Frequently Asked Questions

1. What is the typical turnaround time for services?

We aim to deliver your final documents within 2-3 working days of your consultation. However, during particularly busy periods, it may take up to 5-7 working days. We’ll always keep you informed if there are any delays.

2. How do revisions work?

Revisions are included as part of our service:

• After receiving your first draft, you can provide feedback, and we will complete the changes within 2 business days.
• Each package includes two rounds of revisions. Additional revisions or custom adaptations for specific job applications will incur an extra fee.

3. What is your payment policy?

Full payment is required upfront before work begins.

4. Can I request future edits to my CV for specific job applications?

Yes, we offer future adjustments to tailor your CV for specific roles. This is available for an additional fee. Please contact us for pricing and details.

5. How do you ensure my CV is ATS-friendly?

We ensure your CV is optimised for Applicant Tracking Systems (ATS) by:

• Using relevant keywords from your target roles.
• Applying clear, professional formatting that is ATS-compatible.
• Avoiding complex designs that could prevent your CV from being correctly read by automated systems.

6. Are your services suitable for all career levels?

Yes! We support professionals across all career stages – from graduates to senior executives -tailoring each CV to reflect your unique experience and aspirations.

7. How do I know which package is right for me?

If you’re unsure which package suits your needs, we’re happy to help. Simply get in touch for a free consultation, and we’ll recommend the best option for your career goals.

8. Can I make changes to my CV after it’s delivered?

Yes, you will receive your final CV in an editable Word format, allowing you to update it as needed.

9. How can I pay for your services?

We accept EFT payments (bank transfers) to our Nedbank account in South Africa. For international clients, we offer secure payments through Wise or can provide our SWIFT code for direct bank transfers.

10. What is your confidentiality policy?

Your privacy is our priority. All information shared during consultations and document preparation is kept strictly confidential and will never be shared without your consent.

11. Can I contact you if I have more questions?

Absolutely! If you need further information or clarification, please reach out via our contact form or email us directly. We’re happy to assist.

If you have a question not covered here, please get in touch. We’re here to help!